FAQ’s

Some ways to make things run smoother and more pleasant:

  • This office is part time.  Treatments are By Appointment Only.  We are unable to accommodate walk ins.  
  • Please arrive 15 min prior to appointment time to fill out the necessary paperwork. This helps to ensure I will see you on time and keep the day moving along as scheduled. Plus it respects mine, and all the other patients’ time too.  Those who own a printer and have printed and filled in the forms beforehand do not need to arrive early.
  • Free Parking in the rear parking lot.
  • I appreciate at least 24 hr notice for appointments that have to be changed or canceled.   As your time is just as valuable as my time, full fee will be charged for missed appointments without 24 hr notice.  Fees are donated to local and global charities so that something great can come out of our missed time.
  • Payments accepted in cash, cheque (bounced cheque fee $55), and credit card only.
  • At this time I am unable to accept motor vehicle insurance or workers compensation claims.
  • Direct billing is unavailable.  You will receive an official receipt for insurance or tax purposes and are responsible for own submission.
  • Please do not bring food or beverages to the office so as to avoid potential mess and allergic reactions.
  • Please turn off cell phone rings and video game sound as they are disruptive to the people around you and to me.
  • Strong perfume is discouraged as myself and others have allergic sensitivies.
  • Our compact office does not have a playroom nor do we have staff to monitor children.   Well behaved children are welcome.
  • My goal is to provide a calm, pleasant and efficient office environment.